MediaTemple (my hosting company) is really starting to do all the right things and is regaining my confidence rapidly.

While having had quite a few problems over the past month, they’ve compensated affected people and are aggresively communicating about system upgrades, enhancements, and status.

The bare facts are that GridServer is starting to deliver on the promise that made me pull up stakes and move my sites. The warm fuzzy emotional appeal is that MT is being completely open and aboveboard during what will probably still be some “interesting” weeks ahead.

Kudos and congrats!

Tags: mediatemple, mt, hosting, communication, crisis, john koetsier