The problem(s) with Shutterfly
Shutterfly is a well-funded, well-run, well-executed company in the online photo printing space. Why then is it just barely breaking even?
This post in the Tabblo blog got me thinking. Tabblo’s saying that Shutterfly is competing against nonconsumption … i.e., not printing your photos. And they’re right.
The other reason Shutterfly having a tough time is they’re in the bloody printing industry, which traditionally has margins of around 6% when things are good, and massive capital costs in the form of printing presses.
What a depressing industry to be in. Sure, there’s a ton of printing going on right now, and will be for the foreseeable future. But, printing is a commodity business, there are lots of printers, and printers compete on price and turnaround speed. Quality is assumed - you ante up quality to get in the game.
Shutterfly probably looked like a great technology start-up at the beginning. It must have seemed that way to the founders and investors. However, Wall Street seems to know better and is valuing it as a manufacturing company.
Shutterfly’s shares had a brief run-up after their market debut on Sept. 29, but since then they have dropped to $13.35, or 11 percent below the offering price of $15.
Realistically, the only technology piece to Shutterfly is how the photos come in, and how the products are created by clients online. Everything else is traditional manufacturing/printing/shipping … even if they are using the most modern PDF-x1A to paper printing workflow.
What’s worse, its competitors are similar companies who are owned by major, well-heeled giants.
Shutterfly’s two main competitors in online photo printing, Ofoto and Snapfish, have been acquired by Kodak and Hewlett-Packard, respectively.
But even that’s not the worst part. The worst part is that those parent companies, HP and Kodak, both build digital presses that are used by all three companies, Shutterfly, Ofoto, and Snapfish to print photos and assorted photo products.
HP builds Indigo presses - which Shutterfly has 20-30 of - and Kodak builds several lines of digital presses. In other words, Shutterfly’s competitors own the very machines that Shutterfly runs on.
Who do you think can buy them cheaper? Don’t answer, it’s a rhetorical question. And it explains this:
Early last year, the standard price of a 4-by-6 print was around 29 cents. Today, they cost 19 cents at Shutterfly, 15 cents at Kodak and 12 cents at Snapfish, though volume discounts are available.
Sucks to be in a commodity industry. ‘Specially when you’re competing against the people who built the playing field.
Tags: shutterfly, ofoto, snapfish, photo, printing, commoditization, john koetsier

Welcome to my old site. I'm John Koetsier, and you're in the wrong place.I'd really, really like to welcome you to my new site at Sparkplug 9.
It has all the great stuff from this site, plus an updated look, and all my recent posts. Thanks!
subscribe
Recent Comments
best of bizhack
-
Stop the blog widget insanity
Small biz blogging
Start-up goals
Usability: the cost of getting it wrong
Blogs, splogs, & flogs: Edelman & the Wal-Mart fiasco
Humble pie
A-lister conspiracy theories
Why Apple sold PowerSchool
We are not "consumers"
The browser hijackers
iTunes education store coming soon
Google @ school
How to publish a course on iPod
PeopleAggregator has twouthmubble
Contracts to converse
Launching Apple's iFlicks
Outsider insight; insider outsight
Third cardinal sin of project management
Apple: set .Mac free
Business blogging
10 rules of great voicemails
My dinner with SCO chief Darl McBride
Blogs as songlines
Archives
- October 2007
- September 2007
- August 2007
- July 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- December 2006
- November 2006
- October 2006
- September 2006
- August 2006
- July 2006
- June 2006
- May 2006
- April 2006
- March 2006
- February 2006
- January 2006
- December 2005
- November 2005
- October 2005
- September 2005
- August 2005
- July 2005
- June 2005
- May 2005
- April 2005
- March 2005
- February 2005
- January 2005
- December 2004
- November 2004
- October 2004
- September 2004
- August 2004
- July 2004
- June 2004
- May 2004
- April 2004
trust
skype me
text link ads
- business card printing
- business school
- Affordable Toner Cartridges
- business christmas cards
- Staffing & Employment Leaders
- Performance Management
- Vector Marketing
- collectibles
- Briefcases




No Responses to “The problem(s) with Shutterfly”
Please Wait
Comments are disabled as this is now an archive site. All new comments and new posts available on Sparkplug 9.