I sometimes shop at Chapters Indigo. But only when I have too … like when I get a gift certificate from IDC Canada for participating in one of their research studies.

I hate shopping there, because the site is always, without exception, slow. I have never had it respond quickly. Double plus annoying. Plus, the selection is never what you get at Amazon. And you can never find as much information about what you’re buying as at Amazon.

But 25 bucks is 25 bucks, so every month or so after dutifully filling out my survey, I head on over to Chapters to find something to blow it on.

And here are two things I particularly hate:

1. the never-changing email address requirement
   
   See that - you can’t change your email address. And yup, that’s the one I had three years ago. Yay.
2. the buy-more-or-we’ll-gouge-you-on-shipping shipping charges
   
   Yes, that’s $8 in shipping for a DVD and a CD. In other words, almost 50% shipping. You can get free shipping, but only if you spend $40 or more … which I usually end up doing, thereby encouraging the perpetuation of the system I am now whining about. Hmmm.

Please, please, IDC: move to Amazon gift certificates.

. . .
. . .

You know, I guess if you actually count all the reasons above, there’s actually 5 reasons why Chapters Indigo sucks. What can I say - bonus day at Sparkplug 9.